Wholesale Terms & Conditions

Lasted Updated: August 13, 2019

Smithmade Essentials reserves the right to amend these Wholesale Terms & Conditions at any time. If changes are made, all current wholesale vendors will be notified via email.

We also reserve the right, with or without notice, to change, limit or discontinue the available products in our wholesale collections.

Eligibility
Wholesale discounted prices are available to vendors that will be reselling Smithmade Essentials' products to consumers through an established retail store or web site. Please provide a copy of your state Reseller or Sale & Use tax ID number to verify eligibility. You can do this via the wholesale vendor application.

Products may only be sold at the physical location(s) or website you specify on your wholesale application and under the company whose Tax ID is on file for your wholesale account with Smithmade Essentials.

Smithmade Essentials reserves the right to discontinue selling our products to parties with sales and distribution strategies that are not compatible with those of Smithmade Essentials or if company or account ownership changes at any time.

Discount Prices
Wholesale products are priced 40% below the MSRP.

Product Samples
If you would like to sample our wholesale products before placing an order, you can purchase a Wholesale Sample Pack which includes one of each of the available wholesale soaps.

Communications

If you have any questions about opening a wholesale account, your order, or the products, don't hesitate to contact us at hello@smithmade-essentials.com. 

All wholesale vendors will be added to the wholesale email list where you will recieve news about upcoming product lauches, changes and other pertinent announcements.

Placing Orders
To place a wholesale order, fill out a wholesale vendor application. Once your application has been accepted, you will be emailed your wholesale discount code and a link to our wholesale collections.

Soaps are sold in half (22 bars) and full (44 bars) cases. You can fill a case with an assortment of varieties with 4 bars being the minimum quantity you can purchase per variety.

    Lead Time
    Wholesale orders are made to order. It may take up to 6 weeks for your soap to be made and shipped depending on the size of your order and the variety of soap you select.

    Payment
    All orders must be paid in full at the time they are placed.

    Credit cards including MasterCard, Visa, Discover, and American Express are accepted.

    Shipping
    All orders are shipped via USPS so please provide a physical ship-to address. A full case of soap (44 bars) fills a USPS Medium Flat-Rate Box. The current cost of shipping for this is $12.80. Shipping with USPS takes 1-3 days depending on your location. Orders are only shipped Monday-Wednesday. 

    Once your order has been shipped you will receive a tracking code at the email you provided.

    Shipping Errors/Damaged Goods
    Notify Smithmade Essentials of any shipping errors or goods damaged in transit within 7 days of when the order was originally delivered. You can do this by emailing Smithmade Essentials at hello@smithmade-essentials.com.

    We will work with you to work out a solution whether that be issuing a credit to your account, refunding the order or sending replacement product at no extra charge. Please be aware that if products need to be remade it may take an additional 6 weeks of production time to get your replacement products to you. 

    Smithmade Essentials accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier has to return the shipment to us then the customer will be liable for all shipping charges and credited for all merchandise returned in sellable condition.

    Returns
    It's our goal to provide quality products and a great shopping experience. Due to the fact that the products sold are personal care products, returned items cannot be restocked or resold so returns can't be accepted.

    If you are unsure about what kind of soap will suit your shop best, try a Wholesale Sample Pack to smell and try out bars before placing a larger order.

    International Orders
    Smithmade Essentials currently only sells and ships products within the continental United States. Plans to ship to additional territories and countries are in the works.

    If you would like to be notified when international sales are made available, sign up for our newsletter at the bottom of the page.

    Display
    It is your responsibility to maintain our products by keeping them in a clean environment. Failure to maintain a clean display and products can result in termination of your wholesale account.

    Soaps should be stocked and stored in a cool, dry, well-ventilated space that's out of direct sunlight. 

    Duplication or adulteration of products or packaging or falsely representing products as your own is prohibited.

    Exclusivity
    We do not offer exclusivity of the Smithmade Essentials brand products in any one geographical area. We also do not exercise control over retail prices.

    Private Labeling
    We do not offer private label products at this time.

    Feedback
    Customer feedback is very appreciated. Observations, ideas, and suggestions help me tailor my collections to have what my customers want. I encourage you to point out areas that can be improved as well as give compliments on the things you love!

    By placing a wholesale order with Smithmade Essentials you acknowledge that you have read all of the above Wholesale Terms & Conditions, understand and agree to these policies.

    Apply now to be a wholesale vendor